Nerva.

Privacy policy

Nerva Learning respects your privacy. This policy explains what we collect, why, and the choices you have, in line with India's Digital Personal Data Protection Act, 2023.

What we collect

  • Account: email address, full name.
  • Profile: WhatsApp number, class, board, and for students under 18 a parent or guardian's name and phone number, and the consent you give.
  • Learning: courses you join, lessons completed and video positions, so you can resume where you stopped.
  • Purchases: order and payment status from our payment partner. We never receive or store full card or bank details.
  • Security: sign-in times, device type and approximate location (city), used to protect accounts from misuse.

Why we use it

  • To provide your courses, save your progress and give you support.
  • To contact you or your parent/guardian about your account, course updates and feedback, including on WhatsApp.
  • To protect paid content and detect account sharing or fraud.
  • To understand, in aggregate, which courses and lessons help students, so we can improve them.

We do not sell your data and we do not show advertising or use tracking cookies for advertising.

Students under 18

We collect a student's data only with a parent or guardian's consent and use it only to provide education services. We do not carry out behavioural monitoring or targeted advertising directed at children.

Who we share it with

Only with service providers who help us run Nerva, under contract and only for that purpose:

  • Supabase (accounts and database), Vercel (website hosting), Bunny.net (video delivery), Resend (email), and our payment partner (Razorpay) when payments are enabled.

We may also disclose data where required by law.

How long we keep it

We keep your data while your account is active and for as long as needed to provide access you have bought, meet legal and tax obligations, and resolve disputes. You can ask us to delete your account at any time.

Your rights

You (or your parent/guardian) can ask to access, correct or delete your data, or withdraw consent, by emailing support@nervalearning.com. Withdrawing consent may mean we can no longer provide the service.

Grievance officer

[Grievance officer name], Nerva Learning, [Registered address, Kerala, India]. Email: support@nervalearning.com. We respond within 30 days.

Cookies

We use only essential cookies to keep you signed in and secure. No advertising or third-party tracking cookies.

Last updated 17 October 2026. Questions? Email support@nervalearning.com.